SaaS Addict - The Latest In Software as A Service and Cloud Computing

Getting To Yes Faster: 4 Tips for Reducing Customer Acquisition Costs and Closing More Sales

You know the feeling: you’ve been nurturing a lead for a while now, your contact seemed real interested but he was hesitant to introduce your solution up the chain. Well, now emails have bounced and he doesn’t answer his line. It looks like he’s left, and he was your only contact. This kind of prospecting […]

Continue reading

Important SaaS Development Platform Checklist

An effective SaaS development platform is potentially capable of transforming the way IT departments relate to or view their role as computing service providers to the rest of the enterprise. SaaS has emerged as an effective software delivery mechanism, creating an opportunity for these departments to shift their focus from application deployment and support to […]

Continue reading

SaaS Incident Management Best Practices – Epilogue (The STORM™ Series)

“If you want a happy ending; that depends, of course, on where you stop your story.” (Orson Welles) This is the final post, covering Incident Management in a SaaS Operational Environment. The previous posts discussed the Prologue, Act I and Act II which covered the preparations and how to react and then how to act in an incident. As much as […]

Continue reading

INFOGRAPHIC: SaaS App Management Saves Real Time & Money

Fixing bugs and performance incidents can be costly and time-consuming, but you can reduce the time spent on fixing incidents by using SaaS app management. This infographic by NewRelic explains the many benefits of SaaS app management. A survey found that more than half of the businesses that use app management save forty to sixty […]

Continue reading

Important SaaS Configuration Management Goals

Since cloud-based applications are multi-tenant aware, providing highly configurable apps to thousands of users (tenants) in a shared cloud environment is quite demanding and requires scalable SaaS configuration management. Configuration management supports how services are managed by providing crucial information about the delivery of services. This information is crucial even to the other service management […]

Continue reading

The Best of the Week in SaaS

This week’s 5 best articles in cloud have a few things in common. First, they are excellent introductions to the potential of Cloud, but they also offer some tips about using cloud to leverage new business, reduce IT costs, and build more business agility. 1. The Future of Cloud Computing: 5 Predictions This article about […]

Continue reading

6 Tools Every SaaS Company Needs to Boost User Retention

Believe it or not, the average SaaS company loses 5 – 7% of their customers per year. YIKES! This is surprising because most SaaS companies focus on acquiring users more than keeping the users they have. But why is user retention so much more important than getting new users? I mean, even if you lose […]

Continue reading

Creating a SaaS Product Development Strategy

Any marketing executive knows that there are 4 P’s of marketing – product being one of them and SaaS product development managers are no exception. The bad news is that software firms have a tendency to think about product in isolation from other components of the marketing mix. In SaaS, this can be a costly […]

Continue reading

SaaS Incident Management Best Practices – Act II (The STORM™ Series)

“A thought which does not result in an action is nothing much, and an action which does not proceed from a thought is nothing at all” (Georges Bernanos)   This post is the third, covering Incident Management in a SaaS Operational Environment. The previous post covering the initial activities of the incident, discusses the more reactive […]

Continue reading

INFOGRAPHIC: The State of SaaS

SaaS is a rapidly growing industry. Between 2010 and 2012, annual global SaaS revenue increased from $10 billion to $14.5 billion and grew to 4.11% of total software revenue. This infographic by Staff.com details the current state of the SaaS industry. The lesson to take away is that SaaS is on the up and there’s […]

Continue reading
Page 1 of  39
›› 10 9 8 7 6 5 4 3 2 1