This article is part I of a two-part series on guided selling. This article will focus on the benefits of guided selling for the buyer and the second article will focus on the benefits for the salesperson. With a 25% year-over-year increase in global e-commerce projected for 2015 alone, digital sales are projected to reach…
How the Experts Calculate Net Promoter Score
NPS is a widely used metric in the SaaS world, and with good reason. In a business that is both dependent on high customer satisfaction as well as on fairly high costs to acquire new customers the ability to turn customers into promoters can be a huge boost to the success of a company. NPS…
Calculating SaaS Startup Business Value with the Formulas used by the Experts
Leveraging SaaS metrics are key to plotting out a company’s success; make sure they don’t rely on assumptions that don’t match the fiscal reality. The SaaS industry is not unlike the English colonization of the new world. Early colonists left no permanent settlements, only ruins and mysterious carvings in trees. Later colonists successfully created the…