The world of information is rapidly changing and the role of today’s CIOs is changing with it. This infographic by Wikibon examines the changing role of the CIO. One big change is the move to the cloud. Of current cloud users, 84% said that they cut costs by moving to the cloud and 60% of IT decision makers ranked cloud computing as their top concern. To stay competitive in the world of SaaS, offering easy-to-use and efficient cloud computing is a must.
Does this innovation change the way you think about and market your product? If so, how? What are the possible positive influences on usability of your recent update or innovation, and what are its potentially negative influences?
As you work to maximize the former category and minimize the latter, more possibilities may open themselves up to you. Consider other ways to branch out or improve your product and how these in turn might affect usability.
In conclusion, keeping usability at the forefront of your business model is a necessity in today’s customer-driven marketplace. But innovation and usability don’t have to be enemies. As you innovate, trust your customers to grow with you. Broadcast the benefits of any changes you make. And look for methods to improve your product’s simplicity and level of engagement. Keep your philosophy customer-centered throughout the innovation process, and you’ll keep your customers, too.